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Maxima Nissan Maxima Discussion Forum

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Old 10-16-2012, 01:46 PM
evenchimp evenchimp is offline
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2009 Maxima
 
Join Date: Oct 2012
Posts: 1
Exclamation steering tilt motor

On October 10, 2012 the power tilt in the steering column started malfunctioning in my 2009 Nissan Maxima. Took car to Priority Nissan in Chesterfield VA. Dealer diagnosed that the power tilt motor had failed. Wyatt Lipscomb informed me there was a service bulletin on this item NTB09094, and suggested I call Nissan Customer Affairs. It cost $100 for the diagnose and est to fix is $495.03, invoice #247997. I called and opened a case #9595487 with Nissan Customer Affairs and informed them of the issue and was told they would look into it. Received a call back on Oct 16 2012. Was told the car was out of warranty and they would not help. I questioned about the service bulletin and was told no was this is final answer and there is nothing I can do to change it. Does Nissan NOT STAND BEHIND its products???? This item should be RECALLED!!!!!!!!!!!!!! VERY DISSATISFIED OWNER!!!!!!
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