Login  |  Register
Nissanhelp.com - All About Nissan
Do-It-Yourself Maintenance Owners Manuals Recalls/Campaigns Service Bulletins Service Manuals Nissan OBDII Codes Glossary & Acronyms More...
Member's Ride Photos Stock Photo Gallery
Classifieds - For Sale Classifieds - Wanted To Buy Classifieds - Mechanic Wanted Classifieds - Auto Services Search Auto Parts
Register FAQ Social Groups Mark Forums Read
Car Mats Forums > > Car Mats Car Mats
Forgot Password? Join Us!

General Chat Off Topic Post. Sports, News, Events, Meets and Shows. (No technical Issues)

Thread Tools Display Modes
Old 03-06-2010, 04:58 PM
Posts: n/a
Default Car Mats

Just wanted to share my experience purchasing rubber car mats for my new Murano.
I ordered front and rear mats from McNeil, and it was a horrible experience beginning with the day they arrived. The beige color was more closer to a brown color and the customer service representative mentioned that was a common complaint. He advised that an rma reimbursement would take a week. Week goes by and in a call for an update, I'm advised again by another csr, that it would take another week. Week goes by and the gal says she will personnally look into it, but will still take another week. Now keep in mind, I have signature proof of my return delivery so I'm feeling comfortable they're not gonna deny receipt. Another week goes by and this lady is virtually laughing while trying convey sympathy, and assures I will get reimbursement.
In short, it takes another 2 weeks before finally receiving reimbursement.
This is McNeil Enterprises, they advertise car mat and accessories ads in the back of popular car magazines, so I originally purchased from them without worry. Such a huge mistake!! Oh forgot to mention, in my last final phone call, I expressed my frustration with the matter..guess what, she hangs up on me!!! I don't think I have ever in my life had this much difficulty and stress in a consumer product return.
Old 03-06-2010, 05:03 PM
NissanTech's Avatar
NissanTech NissanTech is offline
Super Moderator
2004 Xterra
Join Date: Jun 2005
Location: California
Age: 49
Posts: 12,374

Thanks for letting us know.
Need A Repair Shop?
Find local automotive repair shops in your area.
AutoCodes.com Shops
Old 06-18-2013, 08:15 PM
kbaeta kbaeta is offline
Registered User
2001 Sentra
2001 Sentra
Join Date: Jun 2013
Posts: 4

Bummer. But you got your snaps back so cheers!

car, mats

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -8. The time now is 09:17 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.42 (Pro) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.