Quote:
Originally Posted by mpe235
Actually if you think about it, it was a brilliant move by nissan. Think about how much money they are saving by not having to pay for the repairs.
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Yeah, I know what you mean. Not only is Nissan saving money, but making a
huge profit from their original mistake. A part they probably get for, what, $50 (less mark-up) and 2 hours labor time -- then charging upward to $700 as posted here?
That should tick a lot of people off I'd think. It's a principle thing for me.
But, it really gave me a very bitter taste and Nissan customer service is just plain lousy as it gets. I paid for the repair so it's done. I'll be in the market for a new vehicle soon and it's a shame cause there is a lot I like about my truck -- I bought mine the first month this new model hit the lot. The sensor thing is a pretty small item too so I hate to see if something major developed.
I do know other manufactures have much better customer service and stand behind their products and mistakes, that is for sure.