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Old 05-29-2018, 12:34 PM
jimhadar jimhadar is offline
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2013 Altima Sedan
 
Join Date: May 2018
Posts: 2
Default 2018 Navigation Update Not Detected on 2013 Altima

I have a 2013 Nissan Altima with Navigation. I currently have the 2015 maps installed in my car. I just purchased the 2018 map update. When I insert the new SD card, the card is recognized as a Nissan Card but I am not prompted to perform the update. Has any of you experienced this issue? Any tricks you could share to coax the car to detect the new version of the map and perform the update? Here /(Nissan) has confirmed I am using the correct version of the update.

This is the second SD card as the first did the same thing and was replaced. I am getting the runaround with Here tech support.
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