drivers seat

[Lindathegreat]

I have just spent a week waiting to hear from Nissan HQ as I too have the extended warranty suggested by the dealership and no, it is not a covered item. Nissan wants $650 for the part and an additional $200 for the repair. I am buying an entire new seat (that has the intact seat adjustment frame, which is the name of the bad part) for $250 total. Four bolts, and I am done! I have 43K on my car, 7k over factory warranty. The dealer I am buying the entire seat from says that he gets requests for these parts all the time. The 2003 thru 2006 models use the exact same seat. Nice, huh?

I am going to see where to start to demand this be a recall item. Obviously it's a design flaw, otherwise, why wouldn't Nissan cover it? It makes no sense, unless they know it's a problem.

[saleaaway@nycap.rr.c]

It seems that this is a recurring problem. I'm 6k out of warranty with the same issue. Happened while I was driving. If anyone has the email address of a senior exec I'd appreciate getting it.
I was treated so badly this morning by one of Nissan's reps I was shaking when I got off the phone.
In this economy you would think that they would step up and help their existing customers.
My lease is up in six months. If this isn't rectified its going to be hard for me to go back to Nissan.

[Rugman Bob]

Shippy,

I live in Louisville and having problem with the drivers side seat. Can you contact me about fixing my car.

Bob

Originally Posted by skippy7024

I have fixed both of the problems described above. I made a gear to replace the nylon gear that strips out. I have taken the seat apart and welded the broken bracket. I charged my customers $350 for parts and labor. They have all been pleased. I can get gears. I can tell you how to weld seat bracket if you can find someone willing to do it. You live near Cincy Ohio I will do it for you.

[jokove]

i have a 2005 murano with 10ways movement drivers seat that automaticaly goes back and forth when turning on and off the ignition, the seat status looks fine till now
is this type also vulnerable??
thx

[mpe235]

As far as I know all of them use a similar design on the seat frame.

[praetas]

I guess I'm in the same boat as everyone else. I have a 2006 Murano S that has 36,800 miles and is 1 month outside of my warranty. I got in my car yesterday and noticed the seat was wobbly all of a sudden. It turns out I need a replacement drivers seat track assembly. The dealer quoted $820 to replace and install.

My service adviser applied online for Nissan Goodwill Coverage, but the automated online system declined. Now I'm waiting to hear back from a Regional Nissan Rep about a reconsideration. I'm going to tell him though that based upon my research it appears this is a defective part that should be replaced regardless of the fact my car is barely out of warranty.

We'll see what happens...

[DLSGROUP]

I too am in the same boat as the rest of you. My 2004 seat bracket broke yesterday. Any news about reporting this to the NHSTA for recall. There seems to be alot of us.

[DLSGROUP]

Just reported this to the NHSTA as a safety complaint. They report that they have received 60 such complaints and are investigating.

Everyone who has not filed a complaint should, maybe they will issue a recall and you can recoup some of the money spent on your repairs.

http://www-odi.nhtsa.dot.gov/

From the NHSTA site:

ODI HAS RECEIVED 60 CONSUMER COMPLAINTS REGARDING FAILURE OF THE LEFT REAR ANCHOR OF THE DRIVER'S SEAT, INCLUDING 21 INCIDENTS THAT OCCURRED WHILE THE VEHICLE WAS BEING OPERATED. FAILURE OF THE DRIVER'S SEAT ANCHOR BRACKET/MECHANISM MAY RENDER THE SEAT FRAME UNSTABLE OR TILTED, AND POTENTIALLY REDUCE THE EFFECTIVENESS OF OCCUPANT PROTECTION FEATURES DURING A CRASH. IN ADDITION, SUDDEN TILTING OF THE DRIVER'S SEAT DURING VEHICLE OPERATION MY CONTRIBUTE TO A LOSS OR COMPROMISE OF VEHICLE CONTROL. A PRELIMINARY EVALUATION HAS BEEN OPENED TO ASSESS THIS ISSUE.

[laurie]

Wow,DLSGROUP, I am impressed with the reply you received from NHSTA. I am going to take your advice and file a complaint. Thank you

[praetas]

So Nissan actually agreed to replace my seat bracket because I was just barely over my Warranty (36,600 miles) and was 2 weeks past my 36 months. They called it a "Good Will Replacement" - I called it a justifiable replacement.

So, of course they had to order the seat because it wasnt in stock. When they got the parts and installed the new seat track, my driver's seat sat a good 2-3 inches higher than previoulsy. I asked the service advisor about it and he said it could not be adjusted. I took a look at the replacement hardware under my seat and realized they installed a different part (wait, so Nissan claims this seat track is not defective, but when they replace them they replace with a newer seat track rather than the old ones which break...)

After driving around scraping my head on the top of the cabin for a week, I complained to the service manager who asked me to come in again. Turns out the new seat track they gave me was intended for newer model Muranos that have an up/down control (my seat controls only allow front/back and recline). The technician was able to give power and control to that function to lower my seat.

Now my seat track is fixed and my head doesnt touch the roof, so all is good, but this is definitely a defective part and Nissan needs to come clean and acknowdege it as such!

[JC]

I purchased Nissan Gold Preferred with new 2007 Murano.
On checking it says seat tracks and motors are covered.
But of course this all seems to change when you have to make a claim.
Like the squeaky brakes, sorry.. not our problem!

[Walton9700]

My driver's side seat also broke on my 2005 Murano this weekend. I took it to the dealership this morning and they told me it was covered by my extended warranty; I only have to pay the $50 deductible. It needs a new seat slide assembly. It is suppose to be fixed tomorrow.

[2young2retire]

No problem getting mine repaired under the Gold Preferred Warranty, $50 and I was good to go.

[thefixitdude]

Hey skippy,I need a gear,Please call John At 830-367-2200 or e-mail me at a1j@cebridge.net with your phone # and I will call you. Thank You, John

[Penny]

I guess I didn't post my thread in the right place! I too have this problem and filed a complaint with NHTSA last week. Didn't appear they knew about it. What more can I do?

[freude09]

I has problems too with the car seat, and hate to admit this but I has the same problem with the extended warranty of the car, would really like to file a complaint about this but IDK where to start...

[wgmg35]

I had this problem in my 2006 Murano SE. It was replaced at the dealership under warranty with no hassles what-so-ever. Stadium Nissan FTW!

[MoZO]

hey there,
I'm new here, i just want to share that I have a broken driver seat, too. I got it welded but it broke again in three days, wasn't useful. I just lower the seat to stable it.

man, this sucks,,

[afleitas002]

My seat also recently broke, NISSAN denied claim (of course) and I have placed another complaint with the DOT. The DOT closed an investigation in July 09 saying among other things they haven't found injuries caused by this problem...sure, who in its right mind would keep the seat unrepaired to allow for the DOT to find people have been injured? Action number PE08065.
I am getting it repaired myself or through someone else who could either replace the part that broke or weld it back in place. I I am also planning to make a stink of this...in the meantime, DO NOT BUY NISSAN. This has been my first and last of their stuff I bought.

[cpycrawler]

You can see why Nissan is avoiding this repair. Take a look in Service bulletins NTB05-043c. Really is a design defect.