Rate and write a review for your Nissan dealer or your Nissan Altima

[NissanTech]

We can not stress enough the importance of walking into a dealership prepared. Whether you are in the process of buying a car, or getting one worked on, you NEED to choose the dealer which best fits YOUR needs...Are you more concerned with the bottom line, or does customer service mean the most to you? Well, we hope the dealer reviews and ratings, given by users like you, help in making your decision. Let us know how it goes; write a dealer review when you get back!

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Dealer Reviews

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Nissan Altima Reviews


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[GripperDon]

I bought over the Internet. I did the build your own thing and then reviewed various dealer inventories to find the car I wanted. I contacted the INTERNET sales department and worked worked with Gil at Quality Nissan In Temecula Ca..

What a pleasure, He was well informed, checked to be sure the car I wanted was still there and we completed the deal. No hassle, short time, Efficient for both parties. Only way to go. Probably no not probably definitely because Gil was did his job so well.

[coop0129]

I purchased my 2002 Nissan Altima from an individual. After coming to this forum, I discovered that I had multiple recalls that needed to be addressed. I contacted BUCKEYE NISSAN in HILLIARD, OH, which is a suburb of COLUMBUS, OH. They said they would be happy to take care of this, so I made an appointment. When I purchased the car, two weeks ago, it needed an alignment, which I got done. I checked everything on the car, and everything was good. So, I told Nissan to please just take care of the recall problems, and not to call me with anything else. So, I get a phone call stating that I need a FOUR WHEEL ALIGNMENT, WHAT A CROCK OF $#!*!!! They also stated that I need NEW REAR BRAKES AND ROTORS. Well, unless they wore out in two weeks, they still should have about 1/4 pad left on the inside and the outside, and the rotors are flawless. They also stated that I need an oil change, which is ridiculous since I just changed it, and I check my oil at every gasoline fill up, and it is still as clear as when I put the oil in 300 miles ago. So, I believe that since BUCKEYE NISSAN is not making any money off of me, but just the minimum for the recalls, they are trying to SCAM ME into purchasing service I don't need. I told them I am not the stupid run-of-the-mill driver that knows nothing about my car. I will also be following up with whomever I can at Nissan USA.

Beware of BUCKEYE NISSAN!!!!!!

[jhong1226]

Rosen Nissan at Gurnee,IL sucks! told them about the problem on te passenger side suspension and left the car there so they can test drive it, 5 hrs later they called me and said nothing wrong with suspension that they drove it but couldnt hear anything wrong. So i picked-up the car an hour later but they did not expect me to have written down the mileage of the car b4 i turned it over ( 31815 miles), gues what? when i got the car it still has 31815 miles on it!!!!how the hell could they find anything if they only drove it in the parking lot??? DUH!!!!
also took them an hour to find my car when i was there!!! said one of the tech got my keys and have gone home, oh well i guess he's coming back!!!
Ill try calling nissan consumer affairs on them and see what they can do.

[vpnavy]

Originally Posted by jhong1226

Rosen Nissan at Gurnee,IL sucks! told them about the problem on te passenger side suspension and left the car there so they can test drive it, 5 hrs later they called me and said nothing wrong with suspension that they drove it but couldnt hear anything wrong. So i picked-up the car an hour later but they did not expect me to have written down the mileage of the car b4 i turned it over ( 31815 miles), gues what? when i got the car it still has 31815 miles on it!!!!how the hell could they find anything if they only drove it in the parking lot??? DUH!!!!
also took them an hour to find my car when i was there!!! said one of the tech got my keys and have gone home, oh well i guess he's coming back!!!
Ill try calling nissan consumer affairs on them and see what they can do.

What did they say when you confronted them with the mileage?

Also, don't forget to put your comments on http://x.nissanhelp.com/Reviews/sub_cat_list.php?cat_id=1 if you still aren't satisfied.

[jhong1226]

I wasnt able to confront them about it since i was already an hour late on my job and had to rush, i did took pictures using my cellphone just in case i would need it.

[vpnavy]

Originally Posted by jhong1226

I wasnt able to confront them about it since i was already an hour late on my job and had to rush, i did took pictures using my cellphone just in case i would need it.

Smart move. Please let us know what happens.

[Luvmycar]

I purchased a CPO 2006 Altima 2.5S from Weston Nissan/Volvo (Davie, Florida). A CPO is supposed to have a 142pt. inspection, not been totaled & not been previously owned by a fleet/rental company. Well, found out a week after purchase that the inspection was never done (too many items on car not reconditioned), vehicle was in an accident that front end damage, driver side damage, under carriage damage, rear end damage. Last but not least the car was owned by a fleet/rental company.... I contacted Nissan North America and they don't care that stealerships are selling CPO vehicles that do not meet Nissan standards. So be very careful about purchasing a CPO vehicle!!! These stealerships can slap a CPO label on any old car.....

Bottom line stay away from Weston Nissan/Volvo, they absolutely do not care about the customer......

[ricklea1953]

Auburn Nissan, in Auburn, Washington. Part of the Rainier Auto Group. Just bought the car but I can tell you that the buying experience was real good. Our salesperson (Jose) went way out of his way.

I have yet to test the service or warranty departments.

As of yet, I am very please but I paid almost the asking price for the end of the year model with the options we wanted. Nobody else in a 4 state area was able to come up with a 2007 2.5SL with the leather, upgraded stereo and exterior color my wife wanted.

[nothot]

Run for the Door! Charlotte Harbor Nissan, Port Charlotte, FL. worst service ever. I wouldn't buy a toy car from them.

[mpe235]

BILL RAPP NISSAN
Bill Rapp Nissan is the newest Nissan dealership in the Syracuse New York area! Currently operating out of The BIll Rapp Pontiac, Buick and GMC service department on the corner of Thompson Rd & Burnett Ave.
Check out our labor rate and parts prices compared to the local competition. We have experienced nissan certified technicians.
If you are tired of paying high prices at the local competition stop in and give us a try. Or give our service department a call at 315-437-2501.
The owners are currently working on development of a new faclity to be built across the street from our current location.

Mike (mpe235)
Nissanhelp.com Moderator
Nissan Certified Master Technician

[ankgupta]

We recently bought out Nissan Altima from First Nissan in Simi Valley,CA the experience was real bad. After they sold the car they had no interest in providing any customer service so that is last of them I will be seeing. Thought to pass it along to fellow memebers here.

HTH,

-Ankur

[meghan02]

Bill Sieldel's Nissan in Miami, FL has THE worst customer service I have ever dealt with.
LIES!! everything that comes out of them are lies.

Do not give them your time of day for any repair or service period!

this dealership is highly not reccomended.