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Old 08-10-2012, 05:05 AM
mgb001 mgb001 is offline
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2012 Altima
2013 Altima
 
Join Date: Jul 2012
Posts: 2
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We opened a case with Nissan. They asked us to go to the dealer to fix it. Only if the dealer cannot fix it they would encourage the dealer to accept the return. They did the fix first time when we heard metal on metal rubbing noise if you drive between 30-40.

After that we get buzzing and whistling noise when driving at slow speeds. So again went to dealer and this time its "THE SOUND YOU HEARD TODAY WAS COMING FROM CASTLE NUTS ON THE FRONT AXLES. CASTLE NUTS HOLD THE COTTER PINS IN PLACE. COTTER PINS ARE WHAT ENSURE THAT THE AXLE LOCKING NUT DOES NOT BACK OFF. THE CASTLE NUTS WERE JUST RATTLING AROUND.NO POTENTIAL DANGER TO YOU OR THE VEHICLE’S DRIVING.TECHNICIAN JUST TOOK THE WHEELS OFF,APPLIED SEALER TO QUIET THE CASTLE NUTS AND REPLACED THE COTTER PINS. THERE WAS NO DANGER TO THE OPERATION OF THE VEHICLE. "

Now we hear whistling and buzzing noise sporadically and since its not consistent we cannot go to the dealer as its hard to prove there is a problem. On the whole Nissan misled us with the mileage.

I wish NISSAN do the quality test before selling the car instead of testing it with the customers who shell out money and seeing their dream purchase utter failure.

Hope this helps for new buyers to be cautious.

Last edited by mgb001; 08-10-2012 at 05:08 AM.
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