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Old 07-15-2009, 04:02 PM
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mpe235 mpe235 is offline
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2015 Rogue
 
Join Date: Jun 2006
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Quote:
Originally Posted by JC View Post
Point taken!.
But after so many attempts to repair the problem somebody has to wake upto the fact that maybe we are doing something wrong. But no!
Nissan did what they call a major replace or repair, Shims and so on at around 1500 miles. That seemed to do the job, but after a while the same problem again. Nissan then told me that they had done what is required and could not do anything else. It was then discussed in depth how a new vehicle could be sold with this known problem. I was told that we are very sorry but as stated there is very little can be done about it.
Everytime it went in for a service it was noted that client complained about brake noise. Still nothing done. So after so many attempts and so many failures you tell me that it has nothing to do with Magnuson-Moss Warranty act!
As a consumer having paid $40,000 for a new vehicle, under warranty for 36,000 miles and still having the same problem, and still being told there is nothing we can do about it, i think i have every right to make a claim under this Act.
I tried being Mr. Nice guy and it got me nowhere.
Right or wrong, it has things happening now. Today the Murano is going in to have everything replaced with parts sent to the dealer by Nissan.
This is one Bone this dog is not going to let go!!
Your case sounds more like a lemon law case than a Magnuson-Moss case.
Lemon Law is for a vehicle that has had several repair attempts that didn't resolve the problem. Maguson-Moss would be more like if Nissan said we are going to void the warranty on your brakes because you have aftermarket wheels on your vehicle. It protects consumers from deceptive practices by the manufacturer so they have to honor the warranty.

I do agree the Muranos do have issues with the brakes squeeking. It is usually corrected with the updated parts that Nissan came out with, IF the tech follows the instructions properly and uses the grease supplied with the shim kit.
Just out of curiosity, do you use any type of tire shine on your Murano?

I had a couple Muranos with brake squeek problems before the newer parts were available. The dealership I worked for also serviced GM products( AC Delco makes replacement ceramic pads for the Murano) so i installed the delco ceramic pads on them. The customers never complained about a noise again.

I also had a guy constantly complain about squeeling from the brakes. He had about 20 reciepts from a local car wash on his dash. They spray tire shine on the tires every time they wash the cars there. The pads were soaked in tire shine.

Have you tried a different dealership?
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Last edited by mpe235; 07-15-2009 at 04:12 PM.
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